Privacy policy
Last updated: October 30, 2026
sfpnest operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). sfpnest is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
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### 1. Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information:
• Contact Details: Including your name, billing address, shipping address, phone number, and email address.
• Financial Information: Including payment card numbers (credit/debit card details), financial account numbers, transaction details, payment confirmation, and payment methods.
• Account Information: Including your username, password, security questions, preferences, and store settings.
• Transaction Information: Including items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel, as well as your order history.
• Communications: Any information you submit when communicating with our customer support team.
• Device & Technical Information: Including information about your device, web browser, operating system, network connection, IP address, and unique online identifiers.
• Usage Information: Information regarding how and when you navigate and interact with our Services.
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### 2. Personal Information Sources
We collect personal information from the following sources:
• Directly from you when you place an order, create an account, or contact customer support;
• Automatically through cookies, web beacons, and tracking technologies as you navigate the website;
• From our third-party service providers (e.g., payment gateways, logistics partners, and fraud detection services);
• From business partners and marketing platforms.
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### 3. How We Use Your Personal Information
We use your personal information for lawful business purposes, including:
• Providing and Fulfilling Services: To process transactions, fulfill and ship orders, handle returns and exchanges, manage accounts, and provide order updates.
• Customer Support: To respond to your questions, troubleshoot issues, and provide timely customer care.
• Marketing and Advertising: To send promotional communications and display relevant online ads tailored to your preferences (subject to your opt-out rights).
• Security and Fraud Prevention: To verify identities, detect and prevent malicious, deceptive, or fraudulent transactions, and protect our store and customers.
• Legal Compliance: To comply with applicable laws, government regulations, subpoenas, and court orders, and to enforce our Terms of Service.
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### 4. How We Disclose Personal Information
We may share your personal information with third parties for legitimate business operations:
• Service Providers: Including Shopify, secure payment processors, cloud hosts, and shipping carriers (e.g., USPS, UPS, FedEx).
• Marketing & Advertising Partners: To support online advertising and promotional activities. Depending on where you reside, you have the right to opt out of targeted advertising by contacting us at info@sfpnest.com.
• Corporate Affiliates: Within our corporate group where necessary for business operations.
• Legal Obligations & Business Transfers: In response to lawful requests by public authorities, or in connection with a corporate sale, merger, or asset acquisition.
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### 5. Relationship with Shopify
Our store is hosted on Shopify Inc. Shopify collects and processes personal data about your access to and interaction with our website in order to deliver and improve e-commerce services.
To learn more about how Shopify processes your personal information, please visit the Shopify Consumer Privacy Policy (https://www.shopify.com/legal/privacy). If you wish to exercise your data privacy rights regarding data processed by Shopify, you may do so directly via the Shopify Privacy Portal (https://privacy.shopify.com/en).
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### 6. Third-Party Websites and External Links
Our store may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites. We encourage you to read the privacy policies of any third-party website you choose to visit.
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### 7. Children's Privacy
Our Services are not directed to individuals under the age of majority in your jurisdiction. We do not knowingly collect or sell personal information from children under 16 years of age. If you believe a child has provided us with personal information, please contact us immediately to have it deleted.
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### 8. Security and Data Retention
We maintain commercially reasonable technical and administrative security measures designed to protect your personal information against unauthorized access, destruction, or disclosure. However, no internet transmission or electronic storage method is 100% secure.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, resolve disputes, maintain accurate financial records, and comply with legal requirements.
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### 9. Your Rights and Privacy Choices
Depending on your jurisdiction (such as under GDPR, UK-GDPR, or US State Privacy Laws like CCPA/CPRA), you may have the following rights:
• Right to Know / Access: Request details on the categories and specific pieces of personal data we hold about you.
• Right to Delete: Request the deletion of your personal data, subject to legal exceptions.
• Right to Correct: Request correction of inaccurate or incomplete personal information.
• Right to Data Portability: Request a copy of your personal data in a structured, portable format.
• Right to Opt-Out of Sale / Sharing: Direct us not to sell or share your data for targeted cross-context behavioral advertising.
• Global Privacy Control (GPC): If you use a browser with the GPC signal enabled, we recognize and treat this as a valid opt-out request for targeted advertising.
To exercise any of these rights, please contact us via email at info@sfpnest.com. We do not discriminate against you for exercising your legal privacy rights.
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### 10. International Data Transfers
If you are located in the European Economic Area (EEA) or the United Kingdom, your data may be transferred to and stored outside your home country (including in the United States). In such cases, we rely on legally validated transfer mechanisms, such as European Commission Standard Contractual Clauses (SCCs).
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### 11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operational, legal, or regulatory obligations. The revised version will always be posted on this page with an updated "Last updated" date.
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### 12. Contact Information
If you have questions, comments, complaints regarding this Privacy Policy, or if you wish to exercise your privacy rights, please contact our data compliance team:
• Trade Name: sfpnest
• Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (CST)
• Phone Number: +1 (662) 343-3880
• Email: info@sfpnest.com
• Business Address: 1310 Star Rd, Brandon, MI 39042, United States